Experior Group Inc

Aric Mutchnick

Security planning, policy and documentation
Active shooter/ crisis management training

Security and Crisis Management

Services - Short Description

Provider of the Red Ball Drills, trauma free crisis management, active attacker training

Services – Long Description

The Red Ball Drills® are a live, “All Hazards” exercise, with NO trauma, NO interruption to work hours, and TOTAL control over who participates. With over seven years of proven outcomes, the Red Ball Drills have been trusted globally to provide live, trauma-informed training which treats participants like subject matter experts. We have conducted the drills domestically and internationally for:  Fortune 100 Headquarter Buildings and Corporate Campuses  Schools/Universities/Daycare Centers  Commercial Properties and Offices  Mining Facilities  Healthcare Facilities (large hospitals, small behavioral health clinics)  Distribution/Manufacturing Facilities  Major League Sports  Non-governmental Organizations (NGO’s)  Esport Events  5 Star Hotels  Stadiums, Convention Centers, Concert Halls, and Arenas  Native American Tribal Facilities The Red Ball Drills program is the only workplace violence/crisis training program recognized by the U.S. Department of Homeland Security (DHS) with SAFETY Act designation. The program provides a comprehensive, process focused approach, utilizing proprietary methodology. Our consultants lead “live” scenarios and in-depth discussions with participants to identify critical information for improving existing policies and procedures or developing new plans. We designed the proprietary Red Ball Drills to provide site-specific recommendations which provide useful protocols and crisis management policy. The red ball acts as an engagement tool, to indicate the exercise has begun. The RBD moderator controls the exercise by leading the conversation, asking questions, and recording observations from participants. All consultants who work at the client site are able to adhere to any pandemic protocols which may be in place for the facility. Additionally, scenarios can be run remotely for staff members who are currently working out of the office.

Years in Business

Since 2006

Special Designations, Certifications or Honors

  • The only crisis management training program with SAFETY Act designation by the Dept. of Homeland Security

Target Business Size

All organizations. Schools, Health Care, Police Departments, Fortune 500, State and Federal facilities.

Geographic Area Serviced

  • USA, International

Previous Clients

  • Not allowed to list clients on any website.

Testimonial

The Red Ball Drills® program brought a different yet effective method for training staff in our facilities. We believe that the ability to conduct a live drill without interrupting operations has allowed for exponentially higher accessibility to this training as it provides more opportunities to administer the training given its flexible methodology. -- Chief of Protective Services, Cleveland Clinic We’ve worked with Experior Group and Aric Mutchnick since June 2016. Since then we’ve run numerous events and numerous Red Ball Drills® . They have helped me to feel more confident that our security presence and activities are more front-of-mind than they used to be. But more importantly, they help our volunteers and support staff to feel trained without feeling scared. --General Counsel, Esports Company The innovative methods of training offer information presented in a calm environment for our employees to learn the advance preparations that could be their means of survival in a stressful situation. Employees have noted that the training has them feeling more prepared in the event of damaging activities occurring within our offices. PBS senior management feels that the training has improved our office environment by offering techniques that our employees can apply to either the time they spend in our office or anywhere in their day to day lives that will aid them in any potentially harmful situations.” --Director, Facilities and Administration, Public Broadcasting Service (PBS)

Case Study

911 Dispatch for Major Hospital System While conducting the Red Ball Drills in the cancer center of a large health care network, many of the participants indicated that in the event of an active shooter they would call 911. The RBD Moderator decided that it would be prudent to run a drill at the 911 dispatch. Upon arrival, the role player (RP) presented the ball to a 911 dispatcher. Although she became a bit nervous when the ball appeared, the Moderator explained that the drills were not a test, but rather an opportunity to have a discussion of process based on her knowledge. At this point she relaxed and the Moderator explained the scenario was that she receives a call from the cancer center claiming that there is an active shooter on site. The participant had been on the job for 16 years and expertly launched into the questions she would ask the caller. The Moderator stopped her after a moment and asked when she would send police response. She responded that their policy was to dispatch police after all the information was gathered from the caller, so it could be relayed to police enroute. Moderators always carry a stopwatch and asked her to go through the standard questioning process so he could time it. Her questions consisted of a description of the suspect, details from the scene, and more. It took one minute and forty-three seconds to complete her questions (without the time it takes to answer.) This could mean four to five minutes to actually go through the process, before police are even dispatched to scene. The Moderator asked if she could simply ask for verification of a weapon or shots fired and then send response. Then they could ask the follow up questions. She responded, “You know, now that we are talking about it, that makes sense. I could easily gather the information and relay it to responding police at the same time.” At this point, the 911 dispatch manager approached and said, “I am listening to this and I cannot believe we have not had this discussion before.” The Moderator replied that the point of the RBD program is that it provides a dynamic of conversation which leads to incredible process improvements. The Moderator asked how policy could be changed and the dispatch manager indicated that he would send an email to his boss immediately to notify him of the change and all dispatchers would be trained on the new policy by 9am the next morning. In one RBD discussion, we had saved four to five minutes of police response time to an active shooter event, and provided immediate process improvement.

Company Literature

(617) 383-4004

1775 Tysons Boulevard
Tyson, Virginia 22102